Wasp Studio Privacy Policy
At a glance
- Controller
- Wasp Studio Ltd (“we”, “us”). Company no. 15736279.
- Registered address
- 3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE
- Contact
- hello@waspstudio.com • +44 7951 573 200
- Last updated
- 19 September 2024
This notice explains what we collect, why we collect it, and your rights under the UK GDPR / EU GDPR.
What we collect
- Contact data
- Name, email, phone, message content (when you email or call us).
- Usage data
- Pages viewed, events, device/browser, rough location, timestamps — collected only if you consent to analytics.
- Technical data
- IP address and user-agent may be processed briefly by providers for security and delivery.
- Cookies
- Essential for operation and, with consent, analytics. See Cookie Policy or open Cookie Settings.
Why we use your data and our legal bases
- Enquiries
- Read/reply to messages. Legitimate interests or Contract (pre-contract steps).
- Analytics / improvement
- Consent only; runs if you opt in via the banner (change settings anytime).
- Legal / security
- Legitimate interests and Legal obligations where applicable.
Google Tag Manager & Google Analytics
We use Google Tag Manager (GTM) to load scripts you’ve consented to. GTM itself doesn’t store personal data. Google Analytics 4 uses IP anonymisation; data retention is set to 14 months. Advertising features/Google Signals are disabled unless you explicitly consent.
Withdraw consent anytime via Cookie Settings.
Vimeo video embeds
Embedded Vimeo players may set cookies and receive your IP and device info when a frame loads. Where possible we use privacy-enhanced parameters (e.g., dnt=1) and defer loading.
Who receives your data (processors)
- Hosting / CDN
- Website and asset delivery.
- Analytics
- Google Ireland Limited (GA4) — only with your consent.
- Video
- Vimeo, LLC (embedded playback).
- Our email provider processes your messages.
We require providers to protect your data and not use it for their own purposes.
International transfers
Where data is transferred outside the UK/EEA, we rely on safeguards such as EU Standard Contractual Clauses and, where applicable, participation in the EU-US Data Privacy Framework. Copies are available on request.
How long we keep data
- Enquiries
- Kept for 12 months, then deleted or archived if they become a client matter.
- Client records
- Kept for 6 years to meet tax/legal requirements.
- Analytics
- Retained per the GA4 setting above.
Your rights
Request access, correction, erasure, portability, restriction, or objection. Withdraw consent at any time (doesn’t affect prior lawful processing). We may ask for ID to verify. You can complain to the ICO: ico.org.uk/make-a-complaint.
Security
We take appropriate technical and organisational measures. No system is 100% secure.
Changes to this notice
We’ll update this page if our processing changes. Material changes will be highlighted.
Contact us
Email: hello@waspstudio.com
Phone: +44 7951 573 200